|  |  | | Home > CUSTOMER SERVICE > Shipping Info | | Shipping Info | Just who are the bears at Bear Hill Sports?
At Bear Hill, we work when we need to, skate when we can, and wear what makes us feel good. Our goal is the creation of inspired skatewear for those who embrace adventure every day (on and off the ice).
- We don't take ourselves too seriously (and with a name like Bear Hill Sports that's not too hard).
| Our Contact Information
- You can contact us via phone, fax, mail, or email
- By Phone: 802-425-2511; Monday-Friday 9:00-5:00 EST.
Our voicemail system will receive messages and orders after hours and on weekends.
- By Fax: Send your comments, questions and suggestions to as at 818-425-7380.
- By Mail: Send your inquiries by mail to
- Bear Hill Sports
- P.O. Box 56
- Charlotte, VT 05445
- By E-mail:
| Where to Purchase
- Please visit these fine stores to purchase items from the Bear Hill Sports Collection:
- Leddy Arena
- 216 Leddy Park Road
- Burlington, VT 05408
- (802) 863-0570
- Cairns Arena
- 575 Dorset Street
- S. Burlington, VT 05403
- (802) 846-4108
Shipping Info and Methods
- Orders received before 2:00 PM EST are usually shipped the following business day. Orders received on Friday will be shipped the following Monday. We do not ship packages on Saturday or Sunday. See UPS Estimated Ship Times from Vermont to your US location. We also ship via USPS for a flat rate of $5.00 for any size order. We recommend this option as it is usually the most economical.
- UPS ground
7 - 10 business days (not including Saturday and Sunday).
- UPS 2nd Day
2 business days after the day of shipping (not including Sat. and Sun.) *2Day delivery to AK or HI may take 3-4 days.
- UPS NextDay
Next Business day (not including Sat. and Sun.) ** NextDay delivery is available only in the continental U.S. and requires a signature. UPS will generally not leave a NextDay delivery without a signature. UPS NextDay
Next Business day (not including Sat. and Sun.) If you will not be available for delivery, please indicate this in the comments field of your order to waive the signature requirement.
- Shipping Holidays
We cannot ship on the following holidays:
Martin Luther King Day
Memorial Day
July 4th (Independence day)
Labor Day
Thanksgiving Day
December 25 (Christmas Day)
- Other UPS-Specific Holidays
The day after Thanksgiving and December 31 (New Year's Eve) - only Air and International packages can be delivered.
Our No Quibble Guarantee
- All of our products are backed by our hassle-free return policy. If things don’t work out the way you expected, you can return any item, up to three months of receipt, for any reason, for an exchange or a refund of the purchase price.
About our Fabrics
- Our low rise skating pants are made from one of the highest quality, most versatile fabrics available. This fabric has a four-way stretch for a body-hugging fit and it wicks moisture away from your body to provide warmth without weight.
- Our light weight fleece pants and mid-weight fleece jackets and breakaway pants are also made from fabric that offers quality and durability. This fabric has been used as the primary insulation layer of choice among experienced outdoor enthusiasts for nearly three decades.
- Our brilliant pigment-dyed heavy-weight ice skater and "moo's" t-shirts feel as good as they look. These premium garment-dyed t-shirts are made of 100% cotton, and have a relaxed look and feel that wear great.
- All our skating skirts are made from 80% nylon/20% lycra blend. The fabric is very durable and custom printed using a sublimation process which makes the fabric extremely color fast.
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Bear Hill Sports, P.O. Box 56, Charlotte, VT 05445 email customer service | call customer service: 802-373-0336 | copyright 2008-2010 |
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